Customer Service

How to use public chargers

img

01 Charging preparation
Check that the charger’s [WAITING] LED is lit. Connect the electric car to the charger with a charging connector.

img

02 Beginning to charge
Hold your Ministry of Environment charging card or evRang charging card on the smartphone icon on the top of the charger, and charging will commence with the voice message, “Charging begins.”

img

03 Charging
Once charging begins normally, the [CHARGING] LED will blink.

img

04 Charging completion
When charging completes, a voice message will inform you of the completion and the [COMPLETE] LED will turn on.

img

05 Charging errors
If the device is malfunctioned, the [ERROR] LED will light up and charging will be stopped. If an [ERROR] occurs, please contact the company’s number attached to the device.

img

06 Charging Ends
If you wish to stop charging, hold the same charging card on the card detector on the top of the charger and then charging will be stopped with a voice message. Remove the connector from the car when the [COMPLETE] LED lights up.
If you have lost your card
1) Inquire on the Ministry of Environment website www.ev.or.kr or 1661-0970
2) Inquire on the evRang website www.evrang.com or 1833-4577
  • 환경부
  • 산업통상자원부
  • eVRang
  • 저공해차 통합누리집
  • 한국에너지공단
  • 한국환경공단
  • 한국자동차환경협회